Shipping policy

Shipping & Handling

WE OFFER FREE SHIPPING ON ORDERS ABOVE 199 AED
STANDARD SHIPPING CHARGE IS 21 AED ON ORDERS BELOW 199 AED (Which may vary according to the current promotion)

Delivery Timelines:
  • Standard Delivery time is 2 to 3 business day but there may be delay due to invalid address.
  • Standard Processing time is 1 to 2 business day.

Pre-paid orders:

Free standard shipping on all orders above AED 199. A charge of AED 21 will be incurred on purchases that do not exceed the AED 199 free shipping threshold. All orders in UAE are delivered within 3 to 4 business days, excluding Sunday’s and major holidays.


Cash on delivery:

Free standard shipping on all orders above AED 199. A charge of AED 21 will be incurred on purchases that do not exceed the AED 199 free shipping threshold. All orders in UAE are delivered within 3 to 4 business days, excluding Sunday’s and major holidays.


Holiday Shipping information:

Please note that when placing your online orders for delivery during the Holiday season (e.g. Eid Al-Fitr, Eid Al-Adha, Hijri Day, National Day), shipments may experience additional processing days. (Delivery span will be processing period 1 to 2 days + Public holiday period)


Payment Information:

We accept payment through Credit Card, Debit Card. We do not accept returns, exchanges or refunds. All sales are final.